Return and Refund Policy – Ready Deals
At Ready Deals, customer satisfaction is our priority. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when shopping with us.
1. Returns
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You may request a return within 14 days of receiving your order.
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To be eligible, items must be unused, in the same condition you received them, and in the original packaging.
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Certain products (such as intimate goods, perishable items, or personalized products) may not be eligible for return.
2. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable unless the return is due to our error (e.g., defective or wrong item sent).
3. Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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If you need an exchange, please contact us at support@readydeals.shop before sending the item back.
4. Shipping for Returns
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Customers are responsible for return shipping costs unless the product is defective or incorrect.
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We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item without proof of delivery.
5. Contact Information
For any questions regarding returns or refunds, please contact our support team:
📧 Email: support@readydeals.shop